Shipping Policies
Shipping Policies
Dobrá Tea ships all orders to the forty eight contiguous United States via USPS Priority Mail.
Please allow 7 business days for overall delivery time.
|
Order Subtotal |
Priority Mail |
|
|
Under $25 |
$8 |
|
|
$25 to $75 |
$16 |
|
|
$75 to $150 |
$25 |
|
|
$150 to $300 |
$30 |
|
|
$300 to $500 |
$50 |
|
|
$500 or more |
10% of subtotal |
We cannot currently ship outside the U.S.
For Canadian shipments just call us please.
Returns Policies
If for any reason you are not satisfied, Dobra Tea will gladly refund your purchase of unopened sealed boxes and packages or accessories within 30 days of receipt.
If you have an item that you wish to return, please contact us at the phone number which is marked at the confirmation e-mail. You MUST contact us prior to returning your products. We are unable to pay for return shipping charges unless due to damage or company error. In order to receive full credit, all returns must be unopened in their original packaging.
Dobrá Tea accepts Visa, MasterCard, American Express. All transactions are in U.S. Dollars.
Dobrá Tea offers gift certificates. Please call to order a gift certificate. This is a perfect alternative to trying to guess someone’s favorite tea.
Expiration
Tea does not have an expiration date, but it can start to lose freshness over time.
We do recommend storing your tea in a dry, cool, dark space. Tea needs to be kept away from heat, light, air, and moisture to ensure its freshness. Do not store your teas in the freezer or refrigerator.